YOUR RIGHT TO A REFUND OF PURCHASE PRICE
You may be entitled to a remedy under the Australian Consumer Law for items you purchase from
Asahi if the item is:
- Damaged or faulty and the fault or defect was not pointed out to you before you purchased it
- Significantly different from the photo or description on the website.
- Substantially not fit for its purpose (meaning that the item does not do what you reasonably
expected it would), and can’t easily be fixed within a reasonable time; or unsafe, AND you
return the item within a reasonable time after purchase and provide Asahi with proof of
purchase, such as your original invoice or bank statement. If there is a major failure with the
item, you may choose a refund or exchange. If the failure is minor, we may repair the item
within a reasonable time (or, at our discretion, replace or refund the item).
Where an item is damaged through misuse or abnormal use, Asahi will not provide a refund,
exchange or repair.
For returns, please send us an email at admin@clubconnect.net.au with all details of the item, any
photos of faults and the reason for return.